Let’s get your
website moving.

Choosing your first hosting plan? Bringing an existing website? Get help finding the right next step for your business.

Find the right help

Toronto skyline and CN Tower across Lake Ontario

FROM YOUR FIRST IDEATo your next website.

HOW CAN WE HELP?

A clear route to the right team.

Start with the option that matches what you need.

PLANNING A WEBSITE

Talk to sales.

Ask about hosting plans, domains, email and the options for your next website. Share a little about your project so the team can help you compare.

Send a sales enquiry

Use Your Web ID 101411 when contacting the sales team.

Continue to the enquiry form

Chat requires your permission for optional sales-chat cookies.

HELP WITH YOUR ACCOUNT

Reach customer support.

Get technical assistance, billing help and answers about your services through your hosting control panel.

Use Your Web ID 101411 when contacting support.

Continue to customer login

Reset your password 24/7 technical support for shared hosting. Use the login supplied with your service if your server has a separate control panel.

BRINGING A WEBSITE

Plan your move.

Keep building on the work you have already done. Review the transfer assistance available for compatible websites and what the technical team needs to get started.

Website migration help Free assistance for supported Linux-hosted websites. The team reviews compatibility and transfer requirements.

MAKE THE CONVERSATION COUNT

A few details
go a long way.

For a new website, share what your business does, the type of website you want and whether you need domain email. For a move, include your current platform and the services you want to bring.

For account help, include the affected domain, what you expected to happen and the error or behaviour you are seeing. Send private account details only through the designated support channel.

Check hosting service status

BEFORE YOU GET IN TOUCH

Helpful answers.
A simpler next step.

Which hosting plan should I choose?+

Tell the sales team what you want to build, how many websites you need and whether you have an existing site to move. Include any application or email requirements so the conversation starts with the right details.

Where do I get help with a hosting account?+

Sign in to your customer control panel to contact technical support or ask about billing and account services. Include the affected domain and a clear description of the issue. Shared-hosting technical support is available 24/7.

Can you help move my website?+

Free transfer assistance is available for supported Linux-hosted websites. The technical team can review compatibility and the files, databases and email involved. Windows hosting and proprietary website builders are excluded from that service.

Let’s get yourwebsite moving.