Your hosting control panel: files, databases and email explained
Get to know the tools behind your website and how they fit into the everyday work of managing your hosting.
Start with the task you need to complete
A hosting control panel brings several account tools into one place. Before making changes, identify whether the task concerns website files, an application database, a domain setting or an email account.
TorontoHosting uses the Hepsia control panel for its shared-hosting offering. It provides tools for managing those parts of your account alongside website statistics and support access.
Website files and database tools
The File Manager lets you work with website files through the browser. FTP access provides another way to work with files, while database tools handle the databases used by your applications.
If a designer or developer manages your website, agree on which tasks each person handles. Keep a record of the applications in use and ask for clear instructions before changing files or database settings you are unfamiliar with.
Email management for your business
Email tools let you manage mailboxes, forwarding, filters and anti-spam settings. Webmail provides browser-based access to email. These controls serve different purposes, so start with what you want to achieve before choosing a setting.
For example, plan which conversations need separate mailboxes and which should be directed to an existing address. Give each account a clear purpose as your business develops.
Get help with the account you are using
Use your customer control panel to reach hosting technical support. Shared-hosting support is available 24/7. Include the affected domain and describe the task you were trying to complete.
Keeping the website, domain and email details together makes the account easier to understand. It also gives you a clearer starting point when working with a developer or discussing a hosting question.